When closing my garage door late Saturday night, I heard a loud snap—not good! The right spring had broken apart. John of Countrymens Garage Door Service advertises that he is open 7 days a week, so I called him Sunday morning because our only car was stuck inside the garage. John was willing to come out on a Sunday, but I told him I wouldn't need to get the car until Monday morning. He showed up promptly (actually a few minutes early) on Monday. He took a look at the problem and quoted me the total price for parts and labor (I opted to be proactive and replace both springs). He then went to work. In about an hour he had replaced the springs, fixed a minor problem he found, and checked the entire garage door opening system. The final bill was the original price he had quoted (always great when there are no surprises at the end!), and his fee was very reasonable. John was prompt, courteous, friendly, and professional. I give this business my highest recommendation.